Privacy Policy

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING SMS/TEXT MESSAGING DATA

LeadTecno (“we,” “us,” or “our”) does not sell, rent, share, transfer, or disclose customer opt-in information, including phone numbers, SMS consent records, or text messaging originator opt-in data, to any third parties or affiliates for marketing or promotional purposes.

All SMS consent information is maintained securely and used solely for providing services and communications requested by our customers.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Mailing address
• Company name (if applicable)
• Payment and billing information
• Service request details
• Communication preferences
• SMS and email opt-in records, including consent timestamps

Non-Personal Information

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data
• Cookies and analytics information

Customer Communications

• Customer inquiries
• Support requests
• Appointment information
• Service history
• Customer feedback and reviews

2. How We Use Your Information

We use information collected from you to:

• Provide and improve our services
• Respond to inquiries and support requests
• Schedule appointments and consultations
• Process payments and transactions
• Send requested communications
• Improve website performance and user experience
• Prevent fraud and maintain security
• Maintain records of communication preferences and consent
• Comply with legal and regulatory obligations

3. SMS Messaging Program & Compliance

SMS Program Description

LeadTecno may send SMS messages regarding:

• Appointment reminders
• Service updates
• Customer support communications
• Account notifications
• Requested information related to our services

We only send messages to individuals who have provided prior express consent.

SMS Consent & Opt-In

Customers may opt-in to receive SMS communications through:

• Website contact forms
• Service inquiry forms
• Appointment request forms
• Consultation request forms
• Written consent forms
• Direct communication with our representatives

By submitting a website form and selecting the SMS consent checkbox, you expressly consent to receive SMS communications from LeadTecno regarding inquiries, appointments, service updates, and account-related information.

Consent to receive SMS messages is not a condition of purchase.

We maintain timestamped records of all consent submissions and opt-in actions.

Message Frequency

Message frequency varies based on your interaction with our business and the services requested.

Message & Data Rates

Message and data rates may apply according to your mobile carrier plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will receive a confirmation message and will no longer receive SMS communications unless you provide new consent.

All opt-out requests are processed promptly.

Help & Support

For assistance, reply:

HELP

Or contact us using the information listed in Section 10.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Supported carriers may include, but are not limited to, AT&T, Verizon, T-Mobile, Sprint, and regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service providers, messaging platforms, and technical service providers, is permitted only to the extent necessary to provide our services.

All other use cases exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for marketing or promotional purposes.

4. Information Sharing & Disclosure

We do not sell, rent, trade, or otherwise transfer your personal information to outside parties for marketing purposes.

We may share information only in the following circumstances:

Service Providers

We may share information with trusted service providers who assist in operating our business, including:

• Payment processors
• Appointment scheduling platforms
• Website hosting providers
• Customer support providers
• SMS delivery providers

These providers are contractually obligated to maintain confidentiality and security.

Legal Requirements

We may disclose information when required by:

• Applicable laws
• Government authorities
• Court orders
• Legal processes
• Protection of our legal rights

Business Transfers

In the event of:

• Merger
• Acquisition
• Asset sale
• Business restructuring

Customer information may be transferred as part of the transaction while remaining subject to applicable privacy protections.

SMS Data Exclusion

Text messaging originator opt-in data and consent information will not be shared with any third parties except messaging aggregators and providers required to deliver SMS services.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:

• Secure data encryption
• Access controls
• Authentication procedures
• Security monitoring
• Employee privacy training
• Secure backups
• Disaster recovery procedures
• Incident response protocols

While we strive to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze traffic patterns
• Understand user behavior
• Remember user preferences
• Enhance customer experience

You may disable cookies through your browser settings; however, certain website features may not function properly.

7. Your Rights & Choices

You may have the right to:

• Access your personal information
• Update inaccurate information
• Request deletion of your information
• Withdraw consent for communications
• Opt out of marketing communications
• Request details regarding how your information is processed
• Submit privacy-related complaints

Marketing Email Opt-Out

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

SMS Opt-Out

Reply STOP at any time to stop receiving SMS messages.

8. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of those external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any updates will be posted on this page with a revised Effective Date.

Continued use of our website and services after changes become effective constitutes acceptance of the updated policy.

10. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

LeadTecno

Business Address: Canada

Phone: +16472210315

Email: Support.edu@leadtecno.com

Website: https://leadtecno.com

By using our website and services, you acknowledge and agree to the terms of this Privacy Policy.